Wholesale Terms and Conditions

Wholesale Discount Prices
Wholesale discounted prices are available to customers that will be reselling our products to the consumer through an established retail store and/or web site.
Current prices and suggested retail prices are posted on the Wholesale Order page, once you have registered and been approved for a wholesale account on RESIN2detail.com.

Minimum Order
The minimum order is $125.00 USD plus shipping.

Product Samples
We do not ordinarily supply product samples free-of-charge.  Please contact us if you would like more information.

Placing Orders

Submit your order via our wholesale site 
You must be a registered user to view this site. If you have not yet registered please click HERE. Follow the prompts and submit your information fully and accurately.  Additional follow-up may be necessary in some cases.

Lead Time
Typically we ship orders within 15 business days, however many times we will ship sooner. During peak times, or for larger orders, it may take the full 15 business days to turn the order around . If you have a rush order please let us know and we will exert extra effort to try to get your order out sooner.

Out of Stock
We try to have everything in stock. However, there may be unavoidable outages. When an out of stock situation occurs we do not back-order out-of-stock items. We will either hold your order if we expect to have back in stock within a few days, or we will send your order without the items, with the expectation that you will order the out-of-stock items on your next order. We will note on your packing slip any items that you ordered that were out of stock.

Shipping
All orders are shipped via USPS Priority or Priority International, Tracked and Insured postage.  Please be sure to provide a physical ship-to address in your Account Profile. Post office box addresses will be delivered via US postal Priority Mail service but the customer will take responsibility for lost or damaged product shipped this way.

Note:
Shipping costs are determined at the time of shipment and are passed on to the customer, and includes a $2.50 per box charge — this is billable via follow-up PayPal invoice after payment for the products have been made. Please contact us HERE if you would like an estimate prior to purchase.

Shipping Errors or Receipt of Damaged Goods
You must notify our office of any shipping errors or goods damaged in transit within 7 days of receipt of shipment. We will then either issue you a credit (via PayPal) or send replacement product at no additional charge.  RESIN2detail accepts no liability for any loss resulting from the customer’s failure to comply with our carrier’s delivery. If the carrier has to return the shipment to RESIN2detail, then the customer will be liable for any and all return or re-shipping charges and/or will thereafter be credited for any and all merchandise returned in sellable condition, as applicable.

Returns

Our goods are guaranteed to satisfy the customer’s expectations. In the event that the customer wishes to discontinue any of RESIN2detail’s products, any products returned to us in sellable condition will be credited to the customer’s account.

Payment
We accept PayPal only at this time.

Exclusivity

We do not currently offer exclusivity of the RESIN2detail product line, based on geographical area. However, we will do our best to coordinate a non-competitive environment among our customers by selling to customers that are somewhat distant from each other, or offer them a different product mix. We do not exercise control over retail prices.

Feedback
We would love to hear your feedback and comments on our products and/or website experience.  Many of the products we offer came about from devoted customers and hobbyists who sought a specific product void to be filled!

Contact us HERE